Our client – a multi-asset class real estate development company specializing in design, construction and leasing across office, residential, hospitality, retail, and restaurant sectors – turned to us to address a sensitive situation with potentially outsized impact on the developer’s reputation and entire portfolio of projects. A tenant’s defamatory email to its entire listserv falsely attributed responsibility for faulty plumbing and the tenant’s resulting business closure to our client. We acted swiftly, leveraging detailed mechanical and plumbing plans, as-built drawings, and engineering documentation to irrefutably show the tenant’s own contractors were at fault. This decisive action secured a prompt retraction, avoided costly litigation, and preserved a positive working relationship.
